30-Day Money-Back Guarantee — If Lumina Gut™ does not support your digestive rhythm within your first 30 days, contact [email protected] for a 100% full refund. No questions asked.
The 30-day guarantee applies to your first tub of any purchase or subscription, whether opened or unopened. You may request one refund per customer for the trial tub; subsequent tubs in a multi-tub bundle are refundable only if unopened and within 30 days of delivery.
You can pause, skip, or cancel your subscription anytime through the billing portal (Account → Manage Subscription). Cancel before your next billing date to avoid the next charge. Refunds for already-shipped renewal orders follow Section 1 above (unopened tubs only).
If your order arrives damaged or incomplete, email us within 14 days of delivery with a photo if possible — we will ship a replacement free of charge or refund the affected items.